Job Opportunities

L2 Support - Finacle | Chennai, Mumbai, Kerala

Function - Product Engineering and Development - Banking

Requirements / Responsibilities:

  • Have a minimum of 3 years of finacle functional experience in L2 CBS Core/CRM support
  • Responsible for contributing towards various phases of Finacle L2 Support project lifecycle, such as Finacle Core/CRM application maintenance and support
  • Perform assignments of moderate complexity in the assigned group
  • Assignments will be in Finacle CBS application support and maintenance
  • Provide L2 level support for Functional as well as technical issues in Finacle CBS reported by the L1 team or any other team
  • Attend and resolve the customer calls/issues assigned to them from time to time
  • Assignments require the use of independent judgment to a moderate extent, application of programming /software principles, theories and their related concepts
  • Participate in project review meetings and provide weekly updates to immediate supervisor
  • Strong communication skills and a good attitude towards work