Managed Data Center Services

The Challenge

Our client is a technology consulting and digital solutions company with 593 patents filed for 53 of the global top 100 Engineering R&D spenders. They were looking for an experienced partner to manage one of their smart city projects in Maharashtra. The organization required end-to-end 24/7 support to ensure maximum data center uptime.

Vertical
Information Technology

Practice
Infrastructure

Interrupted

DC Operations

Reduced

Availability

Increased

Downtime

Our Approach

We approached the client’s business challenges by designing end-to-end Data Center Management Services. We deployed 37 engineers onsite in 3 Data Center in Mumbai, Pune, and Nagpur to provide 24x7 DC Monitoring Services, and administration & management of heterogeneous platform comprising servers & virtualization, storage & backup solution, networking and end-to-end security solution from multiple OEMs such as IBM, CISCO, Lenovo, NetApp, Fortinet, Quantum, HPE along with Power, Cooling and BMS Management. The resources are L2 and L3 level certified engineers.

Managed Datacenter Services

Benefits

The client benefited from the availability of real-time logs and smooth data center operations. We offered single window support for this multi-vendor project. With our ITIL aligned Managed Service delivering assured SLA support backed up robust governance model, we increased availability and uptime.

Relieved

From Daily Transactions

Smooth

DC Operations

Increased

Uptime

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