End-User Computing (EUC) Support Managed Services

The Challenge

Our client is a global automotive supplier headquartered in France. They have 186 production plants, 59 R&D centers and 15 distribution platforms. They were looking for a reliable & experienced managed services partner to manage their end-user IT infrastructure.

Vertical
Automotive

Practice
Infrastructure

Interrupted

Business Operations

Difficulty

In Managing Multiple Sites

Increased

Response Time

Our Approach

We approached our client’s business challenges by seamlessly providing onsite managed services for 4000 end-user support at 5 sites across Chennai & Pune. To ensure uninterrupted IT operations, we deployed 24 support resources. The support included compliance management, AV management, and patch management.

End user computing support managed services

Benefits

The client benefited by gaining focus on their core business activities. We took the ownership of periodic activities like upgrades & updates and provided a secure IT system. We also implemented a Unified process and standard support practices to deliver consistent IT services across all plants.

Smooth

Business Operations

Secured

Endpoint Devices

24x7

Professional Support

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